Institutional Officers and Financial Aid Staff are bound to act in compliance with Federal Regulation and with the National Association of Student Financial Aid Administrator's (NASFAA) Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals.

• Staff will refrain from accepting any gift worth more than $10 from any lender. Gifts include money, tokens, meals, hospitality, entertainment, etc. This does not apply to training related materials and/or meals/refreshments designed to contribute to professional development.
• Staff will refrain from entering into any revenue-sharing agreement with any lender.
• Staff will refrain from steering borrowers to a particular lender or delaying loan certification because of lender choice.
• Staff will refrain from accepting any offers of private loan funding for students in exchange for providing concessions or promises to any lender for specific numbers of FSA loans, or volume or a preferred lender arrangement.
• Staff may not compensate for any consulting arrangement or contract to provide services to or on behalf of a lender in any way relating to education loans.
• Staff may not accept compensation for service on an advisory board, commission or group set up by lenders or guarantors (except for reasonable expenses). Reasonable expenses must be reported as follows: event (brief description), date(s), amount and to whom paid.
• The institution will not request or accept any offer of staffing assistance from any lender except professional development training.
• Staff will disclose to his/her institution any involvement with or interest in any entity involved in student financial aid (conflict of interest).

This institution strives diligently to deliver conscientious customer service to every student, in keeping with standards of the above code.

Aviation Institute of Maintenance
Centura College
Centura Institute
Tidewater Tech